Covid 19
Because safety for you and our staff comes first, we took measures to welcome you the best way we can:
To protect yourself and others from Coronavirus
- Respect social distancing
- When coughing or sneezing, cover your mouth and nose with your arm or use a disposable tissue
- Wash your hands very frequently or use hydroalcoholic lotion
- Avoid close contact when greeting people
- Keep your right as much as possible when walking in common areas.
Also, we adapted our services for you
- Disposable masks are available on request : 1€ / mask
- Hydroalcoholic lotion will be at disposal in common areas and on each floor
- Press and magazines will be available on your digital devices
- Meticulous cleaning measures have been reinforced
- Patios will be open and have been settled in respect to governmental recommendations
- Tables will be separated by 2 meters minimum
- Check-in procedures have been adapted to minimize contact and assure you a warm welcome
- In some cases, signatures may not be requested or necessary to approve food and beverage orders
- The hotel will only be accessible to our guests and staff
- Cleaning routine may only be done in your absence (you may ask for no cleaning routine in your room during your stay)
- A meticulous cleaning routine has been defined for common areas and all points of contact (lift buttons, doorknob…) cleaned at least every two hours
- Self service luggage deposit only : guests will be in charge of their luggage
- Breakfast will be served in your room or you may ask it on take away.
Specific sales conditions
Due to the period, we adapted our offers on our website to make them more flexible and so you prepare your stay with serenity :
Offer « Best available rate of the day » to :
- Increase flexibility : cancellation and modification possible up to 14 days prior to arrival
- Insure best available rate
- No deposit at the time of the booking
Offer « Flexible rate » to allow cancellation up to 24h prior to arrival.
Both rates are bookable directly on our website on which you will always benefit of the best available rate in comparison to major online booking agencies.
All these facilities and services may be adjusted according to the governmental recommendations.
